Brow, Lips and Eyelash Extensions Services Auckland

Arrival

• Please arrive 10 minutes prior to your appointment to complete a consultation form.
• Arrive without mascara to maximize your session time.
• Late arrivals won’t extend sessions; timely attendance ensures optimal results and avoids charges for full service.

Kids

• For safety reasons, please refrain from bringing children to your appointment, as our tools and procedures are unsafe for them. Supervision is challenging during closed-eye treatments.

Reschedule/Cancellation/No-Show

• Changes or cancellations within 24 hours aren’t permitted. Within this window or no-shows, the full appointment price is charged. This values both your and our time. We guarantee dedicated service when you’re on time.
• Rescheduling/canceling up to 48 hours prior can be done via the appointment link in your confirmation message. Call us at +64224509380 / +64223033067 for assistance.
• Arriving more than 15 mins late is treated as a cancellation. Limited service time affects results. Booking refusal and refunds are at our discretion.

Refund

• Fees cover artist’s time, products, and expenses.
• No refunds for any reason.
• Contact us within 5 days for concerns; fixes at fault of application/product include a complimentary 30-min touch-up.
• Concerns after 5 days or improper aftercare lack coverage.